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SPIRE News

SPIRE Closely Monitoring Coronavirus

March 10, 2020
SPIRE Closely Monitoring Coronavirus

SPIRE is closely monitoring the coronavirus disease (COVID–19). We are learning more about this disease and how to protect our members and staff. We recommend reviewing the CDC website that has many resources including frequently asked questions, travel recommendations, and regular updates about the situation.
 

Serving Members Safely is Our Priority

At SPIRE, we care.  The health and financial well-being of our members and our team is always top priority. SPIRE’s leadership has business continuity planning for scenarios such as this and we regularly conduct crisis management exercises. We will follow the policies and protocols put in place to protect members and our team while providing continued access to your accounts and financial services.

Our plan calls for enhanced cleaning and staff precautions to help promote member and staff safety. As directed by this plan, due to two confirmed cases in Minnesota, we initiated the following today:

  1. We instructed our janitorial service to begin cleaning/disinfecting all branches daily.
  2. All facilities have hand sanitizer stations and staff are taking additional precautions to keep our facilities clean throughout the day.
  3. Staff now have gloves available to wear.

SPIRE will continue to monitor this evolving situation and follow the guidance of the U.S. Centers for Disease Control and Prevention. We will provide important updates to our members with notifications on our website, mobile and online banking, our Facebook page, and through email if and when appropriate.

And while SPIRE welcomes members to our branches, there are other convenient ways to bank with us.

Access your accounts 24-hours a day:
Internet Banking
Live Chat Monday - Friday 8:00 am - 5:00 pm

SPIRE Mobile App
Transfer money and make deposits from your mobile device*

Telephone Banking
888.34.SPIRE or 651.215.3500

You can also access your money at over 30,000 surcharge free ATMs across the country.

Talk to a Live SPIRE Staff Member
888.34.SPIRE or 651.215.3500
Monday - Thursday 8:00 am - 5:00 pm
Friday 8:00 am - 6:00 pm
Saturday 8:30 am - 12:00 pm
 

Beware of Scams Related to Coronavirus

Scammers are taking advantage of people’s fears surrounding Coronavirus. They are setting up websites selling bogus products, offering medical advice to take your personal information, and creating fake charities to steal donations. Here are some tips to avoid the most common Coronavirus scams. SPIRE also recommends signing up for consumer alerts from the FTC.

At SPIRE, we care.  We will always take actions to protect our members/owners' health while conducting business at SPIRE facilities.  We look forward to continually working with you to improve lives.

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