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SPIRE offers loans for every stage of life.
We provide real-time alerts and 24-hour fraud monitoring for your SPIRE accounts, as well as a secure digital banking platform.
Report Fraud to SPIRE
If you provided account information or responded to a suspicious email or text message,
please contact us and say you think you were a victim of fraud.
We can help protect you and your accounts.
Report Suspicious Communication
Did you receive a text, email, or call from someone impersonating SPIRE that tried to get sensitive information from you?
Forward the email or take a screenshot of the text but do not click on any links.
More from SPIRE News
Spoofing is when someone impersonates a reputable company. SPIRE will never ask for your password, verification code, PIN or other info by email, text or phone call.
Setting up alerts to detect and prevent fraud has never been so easy. Know immediately when suspected fraud occurs to prevent it from getting out of control.
If a loan company is promising approval without a credit check, asking for a fee upfront or telling you they need access to your digital banking, it’s a scam.
Remote access lets someone login to your device and fraudsters can then take sensitive data and commit various types of frauds/scams against you.
One of the fastest growing scams is fraudulent or "spoof" websites. Make sure you always use myspire.com to reach SPIRE.
It’s spring cleaning time, which is a good time to clean up your digital devices by performing some simple steps to help prevent fraud and identity theft.
Tax season is the time fraudsters ramp-up their efforts to steal your identity — and your return. Learn how to protect yourself and your money.
Fraudsters are using COVID-19 to scam consumers including offering fake vaccines or home test kits, pretending to be contact tracers, and posing as charities.
20-year Information Security professional Shari Ziebell has joined the SPIRE team as Information Security Director.
SPIRE was recently notified of a “spoofed” or “pharming” website that looks very similar to SPIRE’s real website. Make sure you always use myspire.com to reach SPIRE.
You are encouraged to watch your mail for notices from your local unemployment program of fraudulent applications for benefits due to a large-scale scam.
Sending money from a mobile payment app or over social media is quick and easy. Make sure you are actually sending money to the people you intend to receive it.
Phishing, Vishing, & SMiShing: Emails, phone calls, and texts from fraudsters that look and sound like legitimate messages from reputable companies that try to steal your info.
Have you chatted with someone online that asked you for money? It's probably a scam and they are most likely a fraudster.
Stop thieves from opening credit cards, lines of credit, or loans in your name by freezing your credit report. It’s free and easy to setup.
As part of International Fraud Awareness Week, we are sharing some of the current scams, ways to protect yourself from being a victim of fraud, and how SPIRE can help.
SPIRE honored with a Certificate of Appreciation from the US Attorney’s Office and Department of Justice for exemplary efforts on combatting financial crimes.
Customize real-time activity alerts for your SPIRE accounts and Visa® Credit & Debit cards to avoid fees, fraud, overdrafts, and suspicious activity.
To log into SPIRE Digital Banking, always go to myspire.com
or the SPIRE Mobile app to ensure you are using a trusted and secure portal.
Only download apps from the Apple App or Google Play stores.
Apps from other app stores are often spoof apps designed to steal your identity.
Customize text, email, and push notifications
to keep tabs on your accounts in SPIRE Digital Banking.
Know when a transaction is made, a large sum is withdrawn, and more.
Select Alerts from the Alerts & Messages menu.
Never share account information. This includes
your digital banking login, account numbers,
social security number and PINs.
Do not provide personal information over the phone
unless you initiate contact and verify that it is a trusted source.
A credit freeze limits access to your credit report
so no one can open new accounts until the freeze is lifted.
To be fully protected, you must place a freeze with
each of the three credit reporting agencies.
A credit freeze is free and can be temporarily lifted when you need it.
Credit Freeze FAQs from the Federal Trade Commission
Place outgoing mail in a post office collection box.
If you plan on being away from home for more
than a couple days, have the US Post Office hold your mail.
Safely dispose of sensitive information. Shred any papers
that have personal or financial information.
SPIRE provides two shred days a years
with free shredding services for members.
Know how fraudsters try to steal your identity so
you can better protect yourself and your accounts.
Learn About Fraud Scams
Enjoy peace of mind with 24-hour fraud protection.
SPIRE monitors your accounts for suspicious activity
and we may send you fraud alerts if we spot anything unusual.
Shop with confidence with Visa’s Zero Liability Policy+.
Visa’s guarantee that you won't be held responsible
for unauthorized charges made with your account
or account information. You're protected if your Visa Credit
or Debit card is lost, stolen or fraudulently used, online or offline.
In addition to Visa’s identity theft alerts,
SPIRE provides ID Theft Protection up to $10,000.
Under the Fair Credit Reporting Act (FCRA), you have the right to request a free credit report from the three main consumer reporting agencies - Equifax, Experian, and TransUnion. The only website authorized to give this free report is www.annualcreditreport.com. You can also request a copy by calling 1.877.322.8228.
To stay up-to-date with the latest fraud trends, we recommend visiting:
Federal Bureau of Investigation: https://www.fbi.gov/scams-safety
Federal Trade Commission: https://consumer.ftc.gov/features/scam-alerts
+Visa’s Zero Liability Policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail.